SILLIKO CUSTOMER CARE
Returns & exchanges
A clear, hygiene-conscious policy for intimate wellness products.
Unopened products
Eligible unopened products may be requested for return within the stated return window, subject to inspection.
Opened intimate products
Opened intimate products generally cannot be returned or exchanged for hygiene and customer-safety reasons.
Faults and damage
Report products received damaged or faulty promptly with order details so the support team can review the issue.